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DTSTART;TZID=America/Chicago:20260819T083000
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DTSTAMP:20260804T041001
CREATED:20260610T193816Z
LAST-MODIFIED:20260610T193816Z
UID:73867-1787128200-1787155200@www.ghc911training.org
SUMMARY:Wellness Wednesday - August 19\, 2026
DESCRIPTION:Join GHC 9-1-1 for Wellness\nWednesdays\, an initiative aimed at\nconnecting you with fun interactive\nmental health and wellness group.\nThis program also encourages\nconnections among peers who share\nsimilar experiences and comprehend the\ndemands of the 9-1-1\ntelecommunicator role. \nFor More information click here
URL:https://www.ghc911training.org/event/wellness-wednesday-august-19-2026/
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260821T083000
DTEND;TZID=America/Chicago:20260821T164500
DTSTAMP:20260804T041001
CREATED:20260728T155118Z
LAST-MODIFIED:20260728T155118Z
UID:74283-1787301000-1787330700@www.ghc911training.org
SUMMARY:9-1-1 Equipment HEC
DESCRIPTION:This course is for HEC personnel only.  \nFor More information click here
URL:https://www.ghc911training.org/event/9-1-1-equipment-hec/
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260910T083000
DTEND;TZID=America/Chicago:20260910T163000
DTSTAMP:20260804T041001
CREATED:20260317T201838Z
LAST-MODIFIED:20260317T203137Z
UID:73159-1789029000-1789057800@www.ghc911training.org
SUMMARY:Enhanced Police Dispatching - (September 10\, 8:30 am - 4:30 pm)
DESCRIPTION:This course is a part of NENA’s Excellence in Dispatch (EID) Certificate.  9-1-1 professionals that complete this and at least two other EID courses within two years.  Click here to learn more. \nFor More information click here
URL:https://www.ghc911training.org/event/enhanced-police-dispatching-september-10-830-am-430-pm/
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260915T083000
DTEND;TZID=America/Chicago:20260916T163000
DTSTAMP:20260804T041001
CREATED:20260722T171704Z
LAST-MODIFIED:20260722T171704Z
UID:74158-1789461000-1789576200@www.ghc911training.org
SUMMARY:RESPOND Training For Telecommunicators Caruth Police Institute
DESCRIPTION:This course is designed to meet the legislative mandate established by TCOLE Rule 221.12 in accordance with Chapter 1701 of Texas Occupations Code. This course meets the training requirements to be eligible for the Mental Health Telecommunicator proficiency established by TCOLE as of June 1\, 2026. \nFor More information click here
URL:https://www.ghc911training.org/event/respond-training-for-telecommunicators-caruth-police-institute/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20261022T083000
DTEND;TZID=America/Chicago:20261022T173000
DTSTAMP:20260804T041001
CREATED:20260713T153459Z
LAST-MODIFIED:20260713T153749Z
UID:74123-1792657800-1792690200@www.ghc911training.org
SUMMARY:The Caregivers Compass; Navigating Critical Incident Stress\, Trauma and Burnout
DESCRIPTION:This essential course for 911 dispatchers is designed to address the\nunique challenges faced by our ‘first’ first responders. Participants\nwill explore the dynamics of critical incident stress\, vicarious trauma\,\nand burnout\, gaining valuable insights into their causes and effects.\nThrough interactive sessions and practical exercises\, this course\nprovides tools and strategies to build resilience\, promote mental\nhealth\, and sustain well-being. Participants will learn to recognize\nearly signs of stress and trauma\, implement effective coping\nmechanisms\, and develop a supportive network among peers.\nEmphasis will be placed on self-care practices and organizational\nsupport systems to foster a healthy work-life balance. By the end of\nthe course\, dispatchers will be better equipped to manage the\nemotional toll of their work\, ensuring they can continue to provide\nvital services to their communities with clarity and compassion.\nCourse taught by The Healthy Dispatcher \nFor More information click here
URL:https://www.ghc911training.org/event/the-caregivers-compass-navigating-critical-incident-stress-trauma-and-burnout/
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20261201T083000
DTEND;TZID=America/Chicago:20261203T163000
DTSTAMP:20260804T041001
CREATED:20260728T154643Z
LAST-MODIFIED:20260728T154643Z
UID:74277-1796113800-1796315400@www.ghc911training.org
SUMMARY:9-1-1 Call Center Supervisor Program NENA
DESCRIPTION:This course will give new supervisors the skills they need to succeed in their positions. It will give experienced supervisors updated\, refreshed skills that will further their careers. \nUsing a combination of lecture and practical exercises\, students will learn the supervisor’s role in HR\, tools to get organized\, how to effectively make the transition from line-level to supervisor\, how to build and lead a team\, supervisor-specific communications\, conflict resolution\, performance evaluations\, stress management techniques\, and many other skills\, and tips for their toolbox. \nThis is a 3-day course. \nIn order to fully participate in daily assignments and activities\, students should bring a laptop. \nThere are no re-certification requirements for this course.  \nContinuing Education Credits \n3 points \nIAED accepts NENA courses as continuing education. Get details at emergencydispatch.org/what-we-do/certification. \nFor More information click here
URL:https://www.ghc911training.org/event/9-1-1-call-center-supervisor-program-nena/
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