Welcome to the Greater Harris County 9-1-1 Emergency Network’s (GHC 9-1-1) Training website. GHC 9-1-1 is dedicated to providing ongoing training for the front line and lead Telecommunicator.


The Training Team at GHC 9-1-1 is striving to be a leading force in building a strong foundation for each Telecommunicator we come in contact with. We recognize in order to achieve this goal, we must invest in training.


While we specialize in 9-1-1 equipment training for those working within our territory, we also host several in-person professional and personal growth courses for all levels of Telecommunicators throughout the year.


We look forward to meeting each and everyone one of you at one of our training courses soon!

Helpful Links

Important Information & Links

My TCOLE Loginhttps://tcledds.tcole.texas.gov/mytcole/

TCOLE Proficiency Charts-  https://tcole.texas.gov/content/proficiency-certificates

Kari's Law & The Ray Baum Act- PDF

The Call- The Official Publication of NENA: The 9-1-1 Association- Magazine Link

Telecommunicator Enrichment

Did you know? Dispatcher Stress https://post.ca.gov/did-you-know-dispatcher-stress

On Scene First PodCast   https://www.onscenefirst.com/

Find NENA best practices and other documents here https://www.nena.org/page/Standards

Within the Trenches Media https://www.withinthetrenches.net/about

The Call- The Official Publication of NENA: The 9-1-1 Association http://www.naylornetwork.com/nen-nxt/

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