Course Category: Personal & Professional Growth
-
Enhanced Police Dispatching - (May 14, 2026 8:30 am - 4:30 pm)
- Enhanced Police Dispatching - $20.00
This course is a part of NENA’s Excellence in Dispatch (EID) Certificate. 9-1-1 professionals that complete this and at least two other EID courses within two years. Click here to learn more.
-
APCO Active Shooter Course (June 9, 2026)
THE STUDENT MUST REGISTER THROUGH APCO TO ATTEND THIS COURSE- GHC CAN NOT REGISTER THE STUDENT FOR THE COURSE Active shooter incidents are high-risk, high-stakes events that, without warning, can cause devastating consequences in just a few brief moments. For all facets of public safety, including communications, there are a host of issues that make responding to an active shooter incident more difficult than many other armed subject calls. These types of incidents have been increasing in frequency. Shooters have a wider range of more powerful weapons available. The motivations behind these incidents continue to grow more complex. As with any other type of emergency situation, the telecommunicator plays a vital role in the response to active shooter incidents. Telecommunicators need to be aware of the unique challenges posed by active shooter incidents and be prepared to address them well in advance. This course looks at the role of the telecommunicator through all stages of an active shooter incident. This course is built on the experiences of frontline telecommunicators who have worked active shooter incidents. Upon their recommendation, the course is structured along the arc of events that happen before, during and after an active shooter incident. The goal of the course is to educate telecommunicators about the intricate issues and challenges posed by active shooter incidents, including preparedness for an incident, response to an incident and the role the telecommunicator plays following an incident.
-
CPR Recertification Instructor Course (June 16, 2026)
This course is for current AHA CPR Instructors only.
-
CPR Instructor Recertification Course (June 16, 2026)
AHA Certified instructors only.
-
9-1-1 Municipality Equipment Training (June 30, 2026)
This is for municipalities only.
-
Healthy Center 9-1-1 (July 7, 2026)
- Healthy Center 9-1-1 (July 7, 2026) - $20.00
HC911, created by HeroLight Training Founder Tracy Ertl, is a step-by-step guide to total 911 center rejuvenation. Controlling negativity & lifting morale within the agency leads to healthy retention, recruitment, longevity & staff happiness. Attendees will learn the 4 HeroLight Steps to achieving this dynamic culture shift. Physical & mental health strategies, camaraderie-building activities; & critically necessary information on diversity and generational communication techniques will all be covered. You are going to love your 9-1-1 center. Supervisors, directors, and line staff should consider attending together.
-
Enhanced Police Dispatching - (September 10, 8:30 am - 4:30 pm)
- Enhanced Police Dispatching Sept 10 2026 - $20.00
This course is a part of NENA’s Excellence in Dispatch (EID) Certificate. 9-1-1 professionals that complete this and at least two other EID courses within two years. Click here to learn more.