PROCEDURES FOR ONSITE TRAINING AT GHC 9-1-1

1. Each student is required to attend the entire course.
2. Each student is required to sign in at the beginning of the course and after returning from lunch.  If the student does not sign in for the course at the beginning or end of lunch they will not receive TCOLE credit.
3. Should any student be late for any reason they are to contact GHC at 832-237-9911.
4. Dress code: Agency uniform or Business Casual. No shorts, or tank tops.
5. No drinks are permitted in the training rooms without a spill-proof cup.
6. 1080 Basic Telecommunications course will require the student to bring their own laptop computer.
7. Evaluations are done electronically and each student will be expected to complete the evaluation upon completion of the course.

 

PAYMENTS: GHC 9-1-1 accepts, checks, money orders, cash, and credit card payments. Course payment is expected to be completed upon registration for the course. Upon registration of the course the student will be taken to a check out screen for credit card payments. If you need an invoice sent to another party please send an email to training@911.org. Include, the full name of the student, course, course date, and amount.

CHECK, CASH, MONEY ORDER PAYMENTS: If paying with check, cash, or money order the student cant submit payment on the first day of class or mail it into Greater Harris County 9-1-1 Emergency Network.

Cancelation/Refund Policy: If the student does not cancel 48 hours prior to the course the student forfeits the registration fee. If the student cancels within the cancelation window and payment has been made the student will receive a coupon code for a course registration fee valid for one full year. Should this occur it is the agency/students responsibility to contact training@911.org to receive a coupon code.

Account Information: It is very important to keep your account up to date. If you need to make a name change, email change, or merge two accounts please email training@911.org.