This is a 6 month program. Students must commit to all 6 sessions in order to receive credit.
The 9-1-1 Supervisor Leadership Academy Topics Include:
Understanding Fear and Resistance
Improving Emotional Intelligence
Turbocharging Your Time in a World of Distractions
Organizational Culture: The Key to Your Comm Center’s Success
Fundamentals of Communication and Managing Conflict
And much more…
This program is open to ANY emergency telecommunications professional: from sheriffs, police, university police, hospital police, fire, EMS, and any other emergency dispatch-related entity. It is encouraged that Leadership Teams attend as a group.