For any leader in a 911 center, employee buy-in is absolutely key. Getting employees on board and excited about policy and procedure ensures that they will come to work with a true sense of ownership and internal motivation that can fundamentally change the atmosphere. To get your people on board, though, they must first be empowered – truly empowered — to help shape the direction of your workplace. In this class, we’ll dig into proven methods that leaders can use to share the road with their people in real, tangible ways. The results can change everything. Taught by The Healthy Dispatcher
Lesson
Sharing the Road: Empowering Direct Reports
Participants will learn proven strategies to:
Distinguish impactful methods for empowering subordinates
Characterize and cultivate “employee ownership” and be better equipped to create it
Describe the collaborative nature of decision making in their comm center