IAED EFD

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Communications Training Officer #3702

This course offers an introduction to adult education, focusing on the unique needs and characteristics of adult learners. Participants will develop essential skills for becoming effective trainers, with an emphasis on understanding the specific requirements of teaching adults. The course also covers strategies for improving intergenerational interactions, as well as key aspects of training evaluation, documentation, and the liabilities associated with training within a communications center setting.For More information click here

Wellness Wednesday

Join GHC 9-1-1 for Wellness Wednesdays, an initiative aimed at connecting you with fun interactive mental health and wellness group. Learn ways to cope with anxiety and stress as a 9-1-1 telecommunicator. This program also encourages connections among peers who share similar experiences and comprehend the demands of the 9-1-1 telecommunicator role. For More information click here

Handling Despondent or Suicidal Callers

Through this course, the call-taker will be guided through communication with various types of despondent callers, including adults, youth, and the elderly in crisis.For More information click here